Return policy
Conditions
We only offer a refund or exchange within the first 14 days after the purchase date.
Important:
• The item(s) must be unused, in the same condition as received, and in the original packaging.
• Returning is only possible with the original receipt or another proof of purchase.
• Items bought on sale are excluded from refunds.
Exchanges (if applicable)
An exchange may be claimed when an item is damaged or defective upon receipt. Please contact us as soon as you notice any damages or defects. If you would like to exchange the item for an identical item, you can contact us through our website SUPPORT menu item.
Returning
Always make sure to contact us before returning any items. Once you can send items back, please do so using the following address:
Taiko Audio
Zandbreeweg 6
7577 BZ Oldenzaal
Netherlands
We will send you an email after we receive your returned items. After looking it over, we will confirm the status via email. In case of a refund, it will be deposited in the bank account following the card number used during your purchase. Please keep in mind that this could take a couple of days.