Return policy


We only offer a refund and/or exchange within the first 30 days after the purchase date.
• The item(s) must be unused, in the same condition as received, and in the original packaging.
• Returning is only possible with the original receipt or another proof of purchase.
• Items bought on sale are excluded from refunding.

Exchanges (if applicable)

The only way to claim an exchange is when you received an item that is damaged or defective. Please contact us as soon as you notice any damages or defects. If you want to exchange the item for an identical item, contact us through our website SUPPORT menu item.


Always make sure to contact us before returning any items. Once you can send items back, please do so using the following address:

Taiko Audio
Zandbreeweg 6
7577 BZ Oldenzaal

We will send you an email once we received your returned items. After inspection, we will email you whenever or not you will receive a refund. The refund will be deposited on the bank account following the card number used during your purchase. Please notice that this could take up a couple of days.